NexBasira — How to use the platform

Practical, screenshot-driven guides for every kind of user. Pick the guide that matches your role.

Guide	Who it's for	What it covers
Organization	Org admins & managers	Members & operators, operator schedules, GDPR/compliance, campaigns, beneficiaries, contacts, addresses, live control sessions
Operator	Inspectors who run the video checks	Your queue & calendar, joining and running a live inspection, evidence & chat, finishing and reporting
Reseller / Partner	Partners who resell NexBasira	Partner console, your organizations, commissions, team roles, opening a client's console
Super Admin	NexBasira platform staff	Platform console, cross-tenant operations, sanctions/KYB, platform audit trail

Conventions used in these guides. Screenshots are annotated: a red box marks the control you should look at, with a short label. Steps are numbered. Anything that sends a message, places a call, deletes data, or changes billing is called out with a ⚠️ note.

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The big picture

NexBasira runs remote inspections: a beneficiary is contacted, a short video "control" session is scheduled (or started immediately), and an operator verifies the situation live while evidence is captured and cryptographically time-stamped for the final report. Work is organized into campaigns (a batch of beneficiaries to inspect for one purpose), and can be run manually or with the AI voice agent (Smart Queue) that calls beneficiaries and books them automatically.